User Guide Manual

Important information and who we are

We are Ambicare Health Limited. We are a company incorporated and registered in Scotland. Our company number is SC264409. Our registered address is Alba Innovation Centre, Alba Campus, Livingston, West Lothian, EH54 7GA.

When we refer to “we”, “us” or ”our” in this policy, we are referring to Ambicare Health Limited. We are the data ‘controller’ in relation to the personal data you provide to us, which means we determine the purposes and the way in which your personal data is, or will be, processed.

Purpose of this privacy policy

This privacy policy aims to give you information on how we collect and process your personal data so that you can be confident when you deal with us that you know what your personal data is being used for and that it is being kept safe. This covers the personal data we obtain from individuals in relation to our website at www.lustreclearskin.com (“Site”), and in relation to our product distribution channels.

It is important that you read this privacy policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them.
We use the following definitions in this policy to cover the different categories of individuals we interact with via our Site and Services:
  • Business Contact: means an individual employee, consultant or agent of any retailer or e-commerce platform who sell our products.
  • Customer: means an individual customer we sell to via our Site;
  • User: means any person accessing any of our Site.

Third-party links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave one of our websites, we encourage you to read the privacy notice of every website you visit.

How is your personal data collected?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your personal data by filling in forms or by corresponding with us in person, by email, by phone, by post or otherwise. This includes personal data you provide when creating an account with us and when you request marketing communications to be sent to you.
  • Automated technologies or interactions.As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see below on Cookies for further information.
  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources. For example, analytics providers such as Google.
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